Privacy Policy

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LeaderNovo Learning Academy Private Limited (referred to as “LeaderNovo,” “we,” “our,” or “us”) is committed to protecting and respecting the privacy of every individual who interacts with our services. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website (www.leadernovo.com), engage with our programs and services, or interact with our platforms.

This policy applies to all users, including participants in our leadership development programs, coaching engagements, assessment processes, and users of our digital platforms such as CoachPulse (our AI coaching platform) and our e-learning solutions. It also applies to visitors to our website and individuals who engage with us through events, webinars, or other professional interactions.

We have designed this policy to comply with applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), the General Data Protection Regulation (EU GDPR), the UK General Data Protection Regulation (UK GDPR), and other applicable international privacy frameworks based on the jurisdiction of individuals whose data we process.

LeaderNovo Learning Academy Private Limited is the data controller responsible for your personal data. Our sister company, TalentNovo Organization Development & Transformation LLP, handles Organization Development consulting and may process data in connection with joint service delivery.

Registered Office: FN T031103 SN 183 2031A BANER KAPIL MALHAR INT. Baner Gaon Pune Maharashtra India 411045 Email: connect@talentnovo.com Phone: +91 93730 90388 Website: www.leadernovo.com

We collect different categories of personal information depending on how you interact with us.

3.1 Information You Provide Directly

3.2 Information Collected Automatically

3.3 Information from Third Parties

We may receive personal data from your employer or sponsoring organization when they enroll you in our programs, from assessment tool providers, from LinkedIn and other professional platforms where you interact with our content, and from event registration platforms.

We process your personal information for the following purposes:

Depending on your jurisdiction, we rely on the following legal bases for processing your personal data:

We do not sell your personal data. We may share your information in the following circumstances:

LeaderNovo operates primarily from India and serves clients in Oman, Mauritius, and other regions. Your personal data may be transferred to and processed in countries other than your country of residence.

Where we transfer data outside the European Economic Area (EEA) or the United Kingdom, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions where applicable, and your explicit consent where required.

For individuals in India, we process data in accordance with the Digital Personal Data Protection Act, 2023 and ensure that any cross-border transfer complies with applicable data localization requirements.

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, and support legitimate business needs.

When data is no longer required, it is securely deleted or irreversibly anonymized.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls and role-based permissions, regular security assessments of our platforms, secure hosting with reputable infrastructure providers, and confidentiality agreements with all personnel and third parties who access personal data.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take precautions to protect your personal information as well.

Our website uses cookies and similar technologies to provide a better browsing experience.

You can manage your cookie preferences through your browser settings or through our cookie consent mechanism on the website. Disabling non-essential cookies will not affect your ability to use core website features.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

For individuals in India: You have the right to access, correct, and erase your personal data, nominate a representative, and lodge grievances under the Digital Personal Data Protection Act, 2023.

For individuals in the EU/UK: You may exercise your rights under the GDPR by contacting us at the details provided in Section 2.

For individuals in California (USA): Under the CCPA, you have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at connect@talentnovo.com. We will respond within the timeframe required by applicable law (typically within 30 days).

CoachPulse is LeaderNovo’s AI coaching platform designed to make coaching accessible for every employee. Given the sensitive nature of coaching interactions, we apply the following specific safeguards:

Our services are designed for working professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that information.

Our website and platforms may contain links to third-party websites, including LinkedIn, event platforms, and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party website before providing your information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will notify you by posting the updated policy on our website with a revised “Last Updated” date. For significant changes, we may also notify you via email or through a prominent notice on our website.

We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address your concerns regarding data processing.

Grievance Officer: Vaishnavi Tekale Email: connect@talentnovo.com Phone: +91 93730 90388

Any grievance or complaint will be acknowledged within 24 hours and resolved within 30 days from the date of receipt.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

LeaderNovo Learning Academy Private Limited Email: connect@talentnovo.com Phone: +91 93730 90388 Website: www.leadernovo.com

Prefer to Talk Directly?

If you would rather speak to someone, you can also:

Write to us at contact@leadernovo.com